For the second year running, Neighborhood Health Clinic earned a 2021 Gold Rating from the National Association of Free and Charitable Clinics (NAFC) Quality Standards Program. By self-attesting that the organization has certain policies and procedures in place, it is able to highlight its commitment to providing quality care to patients.
According to NAFC, their “mission is to deliver quality medical and dental care to low-income, working but uninsured Collier County adults, using a professional volunteer staff and funded by private philanthropy.”
The mission of the NAFC is to ensure the medically underserved have access to affordable health care. The NAFC says they are dedicated to ensuring that patients receive quality health care.
To quantify and qualify the care provided at the Free and Charitable Clinic network, the NAFC formalized a set of Quality Standards for member organizations.
Leslie Lascheid is the chief executive officer for the Neighborhood Health Clinic. She said, “We are so grateful to NAFC for acknowledging our efforts to deliver quality medical and dental care to working but uninsured adults in Collier County.
“We are the safety net of safety nets for patients who have no alternative resources available. The Clinic’s staff and volunteer professionals deserve this recognition for the diligent, respectful and compassionate care they extend to our patients in need.”
NAFC Members, like Neighborhood Health Clinic, voluntarily submit information to the NAFC on the various policies and procedures in place to attain their standards rating and attest/pledge that they successfully incorporate these standards within their organization.
NAFC Quality Standards elements include policies and procedures related to the following areas: Administrative, Enhanced Access and Continuity of Care, Identifying and Managing Patient Population information, Planning and Managing Care, Providing Self-Care Support and Community Resources, Tracking and Coordinating Care, and Measuring and Improving Performance.