During the month of April, the City of Cape Coral received more than 2,000 complaints about missed garbage pick-ups, totaling over $700,000.
In May, the City received more than 2,300 complaints, but it says those numbers are still being vetted.
The issue stems from what Waste Pro USA, the company that is contracted for refuse pick-up in Cape Coral, calls an employee shortage. The company now says that, despite delays, it is getting better with collection.
Last week, the City closed all bulk drop-off sites, and on Monday Waste Pro started phasing out its subcontractors. Waste Pro is also no longer getting help from the City to collect yard waste.
Waste Pro says it has hired 18 drivers, which it hopes will put it back on track.