Amazon keeps up with holiday shopping demand with a robotic assist

It’s Cyber Monday and retailers and websites are offering all kinds of deals.

Monday alone, people are expected to spend more than $9 billion.

One of the biggest websites offering deals is Amazon.

At the Amazon fulfillment center in Miami, orders are coming in fast.

So what does it take to keep up with the demand?

From the click of a mouse to your doorstep, Amazon doesn’t waste much time.

“We have Amazon robotics that makes it so the products can come to our pickers to make it easier and more efficient, so packages are getting out faster,” said Saige Kolpack with Amazon

The fulfillment center opened up last year and employs around 2,000 people. It’s one of the nine fulfillment centers in Florida, and this building is about the size of 14 football fields.

When the items arrive at the warehouse, workers put the items into the tall, robotic storage bins. At this location, everything fits into medium-sized bins.

“It ranges from everything electronics and baby, toys, sports and beauty,” said Kolpack.

From there, the robots spin and turn over to the pickers or workers who pick out the items for orders, almost in real-time with the orders.

Next, they travel to the pack and slap stations where, you guessed it, they’re packed and slapped with a label and out the door.

However, you won’t see any large electronics head out of this fulfillment center; those a packaged elsewhere.

As to the speed, Amazon says robotics has helped them pick up the pace and meet the demand.

Reporter:Allison Gormly
Writer:Briana Harvath
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