Free Xfinity Wi-Fi available statewide as Dorian approaches
Comcast announced Friday it will open free Xfinity Wi-Fi hotpots statewide to help residents and emergency personnel stay connected as Hurricane Dorian approaches ahead of projected landfall.
This will open a network of almost 200,000 hotpots throughout Florida to anyone who needs them, including non-Xfinity customers, for free.
To see where free hotspots will be available, visit the Xfinity website, where an interactive map shows where the Wi-Fi is available. An app can also be downloaded on smart phones, so it can be referred to when out and about.
Once in range of a hotspot, select the “xfinitywifi_ForAll” network name in the list of available hotspots. Launch a browser, and a sign-on screen will appear.
- Customers should plug TV’s, modems and cable boxes into a surge protector to protect them from damage in case of lightning or a sudden power outage
- If customers have electricity but Xfinity services have not yet come back on, Comcast recommends that customers restart or reset devices, including wireless gateways, modems, routers and cable boxes.
- Customers should always stay clear of downed power and cable lines in the interest of safety.
- The most effective way to get outage updates and information about Comcast services is to visit Xfinity.com/MyAccount or to access the Xfinity My Account app from any secure, internet-enabled mobile device.
Comcast announced it’s also preparing to respond to customers after the storm clears, employing additional technical and network restoration teams.
In the event there are are power outages caused for Dorian, Comcast must first wait for power to be restored before its teams can respond to customers to begin restoration work.
For more tips on storm prep home devices, visit the Xfinity storm support page.