Robocalls are a nuisance and they’re on the rise, but there’s something you can do

Robocalls are already a major problem and experts say, we can all expect more of them in the future.

Adam Diederich works out of his home boarding and training dogs, so he uses his cell phone, for business. He was getting so many robocalls, though, he was letting most of the calls, go to voicemail.

“It’s really hard sometimes to look at a phone and see that 239 area code and then I gotta determine– do I answer this call?” said Diederich.

Fearing he was losing business, he turned to an app, for help. For $25 a year, Dierderich pays Robokiller to take care of his problem.

“Probably 20-30 [robocalls] before [Robokiller],” he explained. “Now it’s probably like 5 maybe?”

MORE: State Attorneys General Push for Faster Action to Fight Robocalls [Consumer Reports]

Americans received 30 billion spam calls last year and robocall blocking company YouMail predicts next year half of those call, will be scams.

There are a few reasons why robocalls have increased. First, experts say they’re easy to make and people can dial millions of numbers at a low cost. Second, since more people are getting better at fighting back, scammers have to make even more calls, to make money.

“[Robocalls] are all dangerous. They’re all trying to steal money from you in some way, shape or form,” explained Consumer Reports expert Octavio Blanco.

While Consumer Reports still recommends putting your number on the state and federal Do Not Call registries, it’s not going to end the calls.

“Unscrupulous robocallers just ignore the rules even if you’re on the list, they’ll call you anyways,” he explained.

Along with signing up for the Do Not Call registries, Consumer Reports suggests asking your phone company if they can offer an advanced robocall-blocking service. Finally, they recommend looking at a call-blocking app.

Phone companies are also working on new technology that goes one step further. It’s called stir/shaken and would require all calls to carry an authentic digital signature. That would ensure that the number you see in the caller ID is legitimate and not a spoof. Verizon says it will start rolling out the system later this year, and other phone companies expect to have it in 2019.

Reporter:Allison Gormly
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