NAPLES, Fla. - A Naples woman faces a clunker catastrophe. The car dealer called her and said, you don't qualify for "Cash for Clunkers," so you have to bring the new car back!

After a week of living in fear that her new van would be taken away, Bobbie French now knows its hers to keep.

"I got up in the middle of the night and looked out there to see, you know, if someone had come got the car," she says.

French bought the new van at Greenway Dodge Chrysler Jeep in Orlando on July 25th. She got it through a "Cash for Clunkers" deal, trading in her 2002 Chrysler Voyager, which got only 18 miles to the gallon.

But three days later, the salesman called.

"Bring our car back. You've got 48 hours to return my car," French explains. "I said, 'what are you talking about?' So then he proceeded to say, 'you don't qualify'."

French held on to the car, and started searching for answers.

Tuesday morning, the salesman told her they were coming to get the car Wednesday. Then Tuesday afternoon, a call from the Greenway general manager changed everything.

"I called Mrs. French this afternoon, and asked her to tell me what happened. After listening to her, she truly believed, she had negotiated a deal and qualified, and I offered to go ahead and give her the deal that she believed she had when she came in here," Conrad Letson says

He says French's 2002 Voyager did qualify. It was the new van that didn't, because it has the same gas mileage as the clunker.

"Mistakes can happen and in the end, all you can do is try to do what the best thing is for the customer, and deal with them and try to make them happy," Letson says.

We don't know exactly how the dealer ended up selling this woman a car that didn't qualify.

We've asked some local dealers if they've run into any problems like this, so far they tell us no. Everyone we talked to told us if they do, they'll deal with it on a case by case basis.