CALL FOR ACTION: Testing local locksmiths, Part 2
By
Lindsay Liepman, WINK News
Story Created:
Apr 29, 2008 at 5:14 PM EDT
Story Updated:
Apr 29, 2008 at 8:47 PM EDT
WINK News goes undercover again, putting local locksmiths to the test. This time, we want to know if getting into your home or business is as easy as breaking into a car.
Our producer Lauren makes the first call.
"Hi there. I'm locked out of my house and I need a locksmith," she said.
The house is in a quiet Cape Coral neighborhood, but it isn't Lauren's.
Over the phone, Lauren is told she will have to prove she lives there. But we wait to see if the locksmith will follow through.
After the locksmith lets her, Lauren asks,"Do you need anything from me?"
"Just a piece of ID that says you belong in this house," he said.
On the other side of the door, we were waiting. We told him we were putting locksmiths to the test.
Doug Ford has been a locksmith for decades, and he isn't surprised by our Call For Action. He tells us, if he doesn't has for ID, he's letting someone into a house they don't belong in, and that's why he always asked for proof.
We move our investigation to Tin Lizzie Car Rental in Cape Coral. This time our actor, Chris, sets up the sting.
"I got locked out of work. I got locked out of my job and I was wondering if you could let me in," he told a locksmith company over the phone.
We're watching from inside the business, where no one can see us.
What the first locksmith did was so surprising, even our actor was shocked.
He beat on the door twice, and it popped open.
"How did you do that?" asked Chris.
Apparently the door wasn't fully locked, but he charged us $30 dollars anyway.
The second locksmith we call wants ID.
"It's in my wallet. I've got my license yeah. I mean I've got ID and stuff yeah," he tells them.
On Chris' word, they send out a locksmith.
He gets to work, still no questions about an ID.
"Oh that's way too easy," said Chris as the locksmith opened the door.
The business is open...again...no questions asked.
We want to know why?
He tells us he was supposed to ask for ID, but didn't because he wanted to get home after a long day.
The locksmith says he will definitely ask for ID, from now on.
By the end of our investigation, we had a handful of receipts from locksmiths, only one asked for identification.
"Amazing," said Senator Victor Crist of Tampa.
We took our findings to Senator Crist who says it's time to improve your safety. "It's borderline criminal," he said.
"He could have wanted to gain access into the store to steal it blind, and a locksmith just let him in," said Sen. Crist.
Sen. Crist is pushing for a state licensing board that requires background checks and sets standards.
"It's amazing. I mean anyone can call a locksmith and say hey I'm locked out of my car or business or I'm locked out and a locksmith would show up, open the door you give them a fee and they're out of there," he said.
Senator Crist alerted us to an even bigger problem: gypsy locksmiths operating across the state.
"And they either take advantage of you or take advantage of the vehicle, or take advantage of your home," he said.
Locksmiths like Doug Ford, want real change...right now.
"What do you have to say to the companies that are doing it the wrong way right now?" we asked him.
"I would strongly urge you to think twice about what you're doing," said Ford.
The locksmith industry is backing Senator Crist's bill and urge you to call your lawmaker to show support.
During this investigation, we used a credit card that wasn't ours.
We found out businesses are supposed to make sure the card user is the card holder and the signatures match up.
American Express says it will cancel a contract with a merchant if they find excessive fraud problems.
We told locksmiths during our investigation, we were using our father's credit card. Unless your name is on the card, they aren't supposed to let you do that.
Wednesday, Apr 30 at 4:14 PM KWilson wrote ...
Tell me "ethical locksmith", what type of ID should I keep on my person at all time just in case I lock myself out. for my business, should I have a copy of my business licence and two form of photo ID, should I carry the title of my car , the deed to my house?
Wednesday, Apr 30 at 1:46 PM tknrg wrote ...
Naturally, background checks should be required on ALL workers who enter into or onto private property to perform ANY kind of work - - AND - - all these kinds of companies - - and ESPECIALLY locksmiths, home healthcare, repairpersons, etc. - - should be BONDED - - and in a bond amount significantly high enough to discourage the bottomdwellers!
Wednesday, Apr 30 at 7:16 AM superpick wrote ...
locks are only for people to feel safe and add a little security it is not the only way to stop someone from breaking in locksmithing is a trade and there are some rules but were here to provide a service and get paid.Are jobs are few and far between.when we get a job we are already motovated to get the job done get paid and get out the new law should have a mandatory owner call but even that has flaws and anyone can photo copy and phone bill or other bill,s to show
Wednesday, Apr 30 at 12:56 AM An ethical locksmith wrote ...
kwilson wrote: "...does the locksmtih refuse service?" Yes, a good locksmith, who values your safety, and his/her business ethics absolutely refuses service. Your first sign of a bad locksmith, with sloppy personal ethics and sloppy safeguarding of your safety is the one who DOES let you in anyway. Good locksmiths don't validate who you are over the phone, don't take a neighbors word for it, don't let ANYONE into a business without positive proof, etc. Catch-22, yes, but if safeguards YOU!
Tuesday, Apr 29 at 7:19 PM kwilson wrote ...
If an employee of mine is locked out of the office and I'm down on Marco, what type of proof is he suppose to show the locksmith. A pay stub (maybe he just got fired) Call me on the phone (Can the locksmith tell who I am over the phone). business card (Cards can be made on any PC and a printer).Not to many of us get locked with the proper information.What about the person who goes out to get the morning paper and is locked out (without ID)does the locksmith refuse service?
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