FORT MYERS, Fla. - It's your money and if you're a SNAP recipient, vendor changes will prevent you from using your EBT card Monday. The change is expected to save the state about $21 million.
Emilio Ramos says, his EBT card is the only way he can keep food on the table.
"I don't think I could pay rent and eat... I wouldn't make it through the month, especially meal wise," he says.
He was one of many 'Save a Lot' custiomers who did not know EBT machines were down Monday to change the systems to a different vendor.
"That just changed my whole trip," he adds.
Until later Monday evening, all EBT machines are down while the Florida Department of Children and Families updates the system. They're switching the vendor that processes the cards. It's a move that will improve efficiency and save millions of taxpayer dollars.
Store Manager Chris Jarvis says, while it's a smart move, he's not happy that Monday, it's impacting nearly 50 percent of their customers who rely on these cards.
"We have hung notices, done what we had to do to aware the customer... being down today with the service is going to hurt," Jarvis says.
Folks with 'Save a Lot' expect their EBT services to be back up and running no later than Tuesday. Officials say the deal will save the state $21 million over the next three years.
If you use EBT cards, you will not need to get a new card once the transition is completed.