FORT MYERS, Fla.- A soldier has waited months for his tax return due to an error with the IRS and Treasury Department.
Sgt. Thomas Stauber is stationed at Fort Drum; however, his mom Debbie became his power of attorney in 2009 before he was deployed to Afghanistan. Since then, Sgt. Stauber's tax documents and bills have been sent to his mother's address in Fort Myers.
"All his mail comes here. All of his banking is done here, because he sometimes switches bases. It's just easier for everything to come here, and then I directly deposit it for him."
This year, Sgt. Stauber filed his 2013 taxes and used his mother's address and the location to send his tax return. However, in March Debbie received a letter from the IRS stating the check was 'undeliverable.' The letter said 'update your address.' So Debbie called the IRS and confirmed they had the correct address. In April, Debbie received another letter from the IRS stating the check was undeliverable yet again. Debbie called the IRS to once again confirm the address listed was correct.
"Since January, at least once month, I've talked them [the IRS]. They have told me our address is correct, everything on file, is the correct address," she said. "It's very frustrating because this is money that he needed to pay his stuff with."
Concerned the error was at the post office, Debbie filed a complaint with her local post office, Congressman Curt Clawson's office and WINK News Call for Action. One week after Call for Action contacted the IRS and U.S. Department of Treasury, Debbie received a phone call from Washington, D.C.
"She told me it was the power of attorney that I had on file for my son with the old address on it from 2010...She assured me this would be corrected by Wednesday and put into the system."
As of Wednesday, WINK News spoke with Debbie, who had received another call from the Treasury Department confirming the power of attorney address had been updated and her son's check should be in the mail within a few weeks.