Published: Jul 15, 2014 10:22 PM EDT
Updated: Jul 16, 2014 10:23 AM EDT

FORT MYERS, FL.--Callers claiming they work for Microsoft have called people in southwest Florida, but aim to get your personal information.

"They were just telling me there were from Microsoft solutions," said Kari Schomber.

Schomber received a rather strange call Monday evening, by someome claiming they worked for Microsoft, saying they detected problems on Kari's laptop computer.

"She couldn't give me the exact issue of what was wrong, just that my computer was slow," said Schomber.

Schomber says she felt uncomfortable and asked for the callers employee i-d number and the name of her supervisor.
But the caller didn't answer any of her questions.

"And I said to myself, why would Microsoft be calling me with a computer issue if there is nothing popping up on my computer,” said Schomber.

Schomber hung up, only to get a call back from the same person just a couple hours later.

“We have had quiet a few clients calling in about the Microsoft scam,” said Shaun Book with Area 51 PC.

Book tells WINK News, these crooks are hunting for your credit card information and will guid you through a process that will eventually give them remote access to your computer.

“Once you give them access, they can open up backdoors, launch software that contain trojens,” said Book.

Once that happens, book says, hackers can wipe out your entire hard drive or even steal your identity.

WINK News did some research and found an alert posted on Microsoft's website alerting you about phony calls.
Luckily Schomber went with her gut and didn't give out any of her info.

“With all the identity theft going on, what is to say that they were trying to get to my childs information,” said Schomber.

Experts say to change all your passwords on your PC if you have given information to crooks over the phone.