Published: Jun 13, 2014 5:54 PM EDT
Updated: Jun 13, 2014 5:59 PM EDT

NAPLES, Fla - A single mother has a warning for debit and credit card users after she discovered her account balance mysteriously at zero. Lisa Emmons just moved cross-country to North Naples. Wednesday, after returning home from a gas station, she found out someone emptied her entire account.

"That's the last thing a single mother wants to do while she's cooking dinner for her child," Emmons said, "is see a zero balance on her bank account. Especially knowing that's her day off and she's been off for the past few days."

She got an account alert from her pre-paid credit card company saying her balance was zero. With no money for food and no money to pay her bills, she called around for help. Emmons says she spent $20 on gas that day, but then the activity on her account showed she made two separate purchases at the same gas station; one small charge, and the other took everything she had.

"It went from a $20 charge to a $50 charge to a few hundred dollar charge," she explained, "which is the one that depleted my account."

The problem is, she can't be certain who copied her information, or where or how. What she can be certain of, is that she is going to be a lot more careful when she uses her card.

"I'm not a big credit card user," she said. "I don't like to use my credit card and this is the exact reason why. To me, I feel your information is just kind of out there."

Lisa says her credit card company reimbursed her for the loss. She urges people to be vigilant by checking their purchase records regularly, and make sure you know the theft policy of any card you are using. 

 

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