LEE COUNTY, Fla.- Some customers of a Fort Myers Hess gas station may have recently been affected by credit card skimming thieves, according to the company.
The following Hess location in Southwest Florda was affected:
-15260 McGregor Blvd., Fort Myers (April 10, 2014, at approx. 7:30 p.m. in pumps 1 and 8)
The company became aware that there have been attempts to steal credit and debit card numbers at service stations in South Florida using so-called “skimmer” devices. Criminals tamper with gas pumps and place devices into their internal mechanisms to try to illegally intercept and record customer credit and debit card information as the cards are swiped at the pump.
"Actually, I've been aware," said Hess customer, Nile Lake. "When I get gas, I only pay in chash anyways because of that."
While Hess cannot be sure whether any customers’ payment card information was actually obtained by perpetrators in any of these incidents, they urge customers who may have paid by credit or debit card at the specified stations and pumps listed below in the days immediately prior to the time and date noted to:
-Carefully review credit and debit card statements for unauthorized charges or debits and immediately report any suspicious ones to the card issuer.
-Be on the lookout for any calls or letters from retailers or creditors regarding merchandise or services not ordered.
-Report any missing credit and debit card statements to the card issuer immediately.
-Customers can also contact their card issuer to alert them that their information may have been vulnerable so the card issuer can be vigilant in monitoring for any unusual charges.
"I've just been aware," Lake said, "and it freaks me out."
Hess has set up a customer information line (1-866-849-2790) to answer any questions customers may have. Hess will also provide, free of charge, AllClear ID’s Identity Repair™ service to any customers who suspect there may be fraudulent activity on their payment card account as a result of paying at one of the pumps listed in the days leading up to the date and time indicated. This service will help customers address any issues of fraud on their accounts.
For more information, visit www.hessexpress.com.