COLLIER COUNTY, Fla. - Scammers are now targeting hotel guests nationwide including some in Southwest Florida. WINK News has learned the crooks call to try and get guests' credit card information.
"The last thing we want to see is somebody staying here getting scammed," said Bob Partlow, the General Manager at the Ramada Inn on US 41 near Golden Gate Parkway.
Partlow said someone would call the hotel and ask for a room number. But then once they're connected, Partlow said, "They pretend they're a hotel employee calling from the front desk and if the consumer gives into it and gives the credit card information then they start dinging their credit card."
Partlow said these suspicious calls happened quite often six months ago but have since diminished. He attributed that to their operating standards, which include caller ID, and never connecting to a room number without verifying the name of the guest.
He said crooks were calling mostly after 10:00 p.m.
"So, if it's real late at night, they have to do even more than that and verify the address and normally when you push somebody like that and it's a fraudulent call they just hang up on you," said Partlow.
He said none of his guests have fallen for the scam and that they reported it to law enforcement but they said there was nothing they can do.
The Sheriff's Office said they don't have any reports of this type of scam.