Published: Nov 01, 2013 12:33 PM EDT
Updated: Nov 01, 2013 2:09 PM EDT

PENSACOLA, Fla. (AP) - Employees of a Panhandle Animal shelter say a woman's dog was mistakenly euthanized because of improper paperwork.
The Pensacola News Journal ( ) reported that Cowgirl, a Labrador retriever mix, was euthanized Aug. 30 even though her owner had been in contact with the shelter for several days.
A report by the Escambia County Human Resources Department determined that an employee noted the owner's name and contact information on an identification card. But there wasn't a note on the front of the card that additional information was located on the back. The report included recommendations on how the shelter might avoid such mistakes in the future
Cowgirl isn't the first pet to be mistakenly euthanized by the shelter.
Reports show that on Oct. 25 a micro-chipped dog was put down after shelter employees were unable to contact the pet owner by phone. Shelter employees later found out the microchip manufacturer was able to reach the dog owner via email. A day earlier, a dog owner turned custody of her pit bull over to the county because it was aggressive, then changed her mind the same day only to find the dog had already been put to sleep.
Among the report's recommendations were: developing a written policy for all employees on procedures for the intake of animals, creating a spate identification process for animals that will be euthanized and requiring audits of paperwork on euthanized animals.
Information from: Pensacola (Fla.) News Journal,

(Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)