|Published:||Aug 27, 2013 6:57 PM EDT|
|Updated:||Aug 27, 2013 6:57 PM EDT|
LEE COUNTY, Fla.- Florida Power & Light is advising of a resurgence of a payment scam that was popular earlier this year. That same scam is now impacting residents throughout the state and at other utilities.
Customers are reporting suspicious phone calls from people claiming to be utility employees. The calls are actually coming from an internet phone service outside of the U.S. and not from utilities.
These scammers tell customers their accounts are past due and they must pay with a prepaid credit card to avoid being disconnected. These callers do not work for FPL and FPL never asks for personal information over the phone unless the customer initiates the contact.
If a customer believes they may have been a victim of this scam, FPL encourages them to:
1. Notify their local police department immediately.
2. Contact FPL at the number listed at the bottom of their FPL bill or online at FPL.com/contactus
3. Report it to either the Florida Department of Agriculture and Consumer Services (FDACS) immediately (www.800helpfla.com or 1-800-435-7352) or the Financial Fraud Enforcement Task Force (stopfraud.gov).
Customers can find more information on how to protect themselves against scams by visiting: FPL.com/protect
- Cape Police find child living in deplorable conditions
- Deputies confiscate handgun from students at Alva Middle
- Lee County judge rules in favor of son in life or death case
- Ford logo creates close call for FGCU men's basketball team
- FGCU WINS!
- Cape PD: Man buys iPad with stolen credit card
- Teens arrested with gun at school were searched Wednesday
- Principal charged with sexually assaulting staffer
- Sailboat off Marco Island tries to ride out Thursday's storm
- Cape Coral Police shoot 'aggressive' dog on SW 6th Ave.