|Published:||Aug 17, 2012 2:20 PM EDT|
|Updated:||Aug 17, 2012 2:20 PM EDT|
TALLAHASSEE, Fla. (AP) - State-backed Citizens Property Insurance says it's making changes to operate more efficiently and more customer friendly at the same time.
Board Chairman Carlos LaCasa announced measures Friday that could provide some relief to customers upset about losing credits over disputes on wind mitigation credits.
LaCasa said that Citizens would do a follow-up inspection at no charge to customers whose mitigation credits were removed because of inadequate access. LaCasa also said that going forward the company will suspend removing a credit for one year if inspectors are unable to gain access for any reason.
Any Citizens customer who made improvements can ask for a re-inspection and have a credit retroactively awarded, but Citizens will not return any premiums retroactively.
LaCasa also said Citizens in reviewing its travel and expense policies.
(Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)
- Motorcyclist injured after crash on Nelson at Tropicana
- Pilot whales change course, move closer to shore
- 2 die in South Florida motorcycle crash
- Cape Fire Station 2 closes for repairs due to mold
- SWFL gathering Saturday to support elderly smack cam victim
- An iconic ship gets a chance to set sail on a new voyage
- Post Office offers help on Sundays
- Ft. Myers woman reflects on Mandela, growing up in S. Africa
- Edcational app making the grade in Lee County Schools
- 'Dunk City' could host 2014 gubernatorial debate