Published: Dec 28, 2011 11:33 PM EST
Updated: Dec 29, 2011 12:50 AM EST

FORT MYERS, Fla.- When you have a problem, our CALL FOR ACTION Volunteers work to make it right. This year they recovered more than $90,000 for people in Southwest Florida.

Our volunteers receive all kinds of complaints. They’ve had bugs in furniture, rental furniture contracts and even both: bugs in rental furniture. No matter what the problem, our volunteers have worked hard to help make whatever went wrong....right.

The $90,000 we helped recover included thousands owed to a southwest Florida veteran. When we went to work on his behalf, the Veteran’s Administration discovered an error on his separation papers.

We also helped a woman in Charlotte County get back her earnest money from a bank. The bank wouldn’t pay the liens on the property before closing so the deal fell apart. However, the bank never returned her earnest money until we stepped in.

It’s all thanks to our dedicated team of volunteers here Tuesday through Thursday to answer your calls from 11a.m. to 1p.m. Their number is 1-800-795-9465. If you get our voicemail because a volunteer is busy helping another viewer, please remember to leave a DAYTIME contact number so the volunteers can get in touch of you if they need additional information.