FORT MYERS, Fla. - It has the nickname "Crack" Berry and it's more than 70 million users are experiencing withdrawal. BlackBerry users on five continents can't get their emails or texts.
"Some people are gonna find their emails taking hours if not a day or two to come through," said Rob Mason, owner of The Phone Doctor in Fort Myers.
"They'll see their web access slow to non-existent."
The problems started overseas on Monday. Canadian phone company, Research in Motion, says a crucial link in its infrastructure, as well as its backup, failed. Which caused the worst outage in years. And unfortunately, there is no quick fix.
"It's a rude awakening to find out how reliant we are on these little things," said Mason.
The company waited until Wednesday to release a statement, apologizing for the inconvenience. RIM is working to fix the outage but can't say when it will be fixed.
In the meantime, Mason says you'll have to use the old fashion way to check your email.
"Back in the old day, we would go into our computer, log onto our email server and we could check messages from there."
"We forget sometimes that the mobile device is just an extension from that."
Mason recommends BlackBerry users download the BlackBerry Desktop Manager, free software that allows users to backup their mobile device on their computer.