|Published:||Jul 28, 2011 11:27 PM EDT|
|Updated:||Jul 28, 2011 10:19 PM EDT|
FORT MYERS, Fla--CALL FOR ACTION showed you Macy's fitting rooms in Naples, Port Charlotte, Fort Myers, Tampa and Orlando hung so someone can easily see in. A whistleblower says that wasn't an accident. Now we discover more retailers using those same revealing doors on their fitting rooms.
"The slats or louvers of the the doors were not pointing down but were pointed up so that when the door is closed you can see in. And pretty plainly see in," a Macy's whistleblower told WINK NEWS.
He says it's part of the retailers shoplifting strategy because it allows clerks to look inside the fitting room. He also said the store believes it is legal because of a sign posted outside the fitting room informing customers Macy's is monitoring the fitting room.
"They (customers) don't notice. They don't notice that sign that is six inches across is giving basically giving up their right to privacy and allowing Macy's to look at them naked," the whistleblower told us.
After our story ran, viewers did notice. They told us about other retailers with doors hung with the slats open for anyone to view.
We discovered doors in the Ann Taylor Loft store at Edison Mall, the Ann Taylor store at Bell Tower, and the Saks Fifth Avenue store at Bell Tower.
A spokeswoman for Saks Fifth Avenue sent us a one line email saying they do not comment on the company's loss prevention policies.
A spokeswoman for Ann Taylor, Inc told us the doors are not part of its loss prevention policy. The company did an internal investigation and discovered the doors. The spokeswoman said the company is working to turn those doors the correct direction.
Meanwhile, the man who alerted us to this says he's been fired. He believes in retaliation for speaking out.
"When it comes to liability, it's easier to get rid of me and discredit me than to fix the issues. Because once you fix the issues you admit there was an issue," the whistleblower told us.
We contacted Macy's once again for a response. They told us they had no further statement other than the one they issued us for our original story.
Here is that statement: "Retailers work hard to strike a balance between preserving the privacy of customers, providing customer service, maintaining customer safety in fitting rooms, and deterring the theft of merchandise. We at Macy's are continually reviewing our policies and procedures to ensure we are serving the best interests of all of our customers. We strive to make customers feel safe and secure at Macy's."
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