PUNTA GORDA, Fla. - A Punta Gorda family wants to know why it took two 911 calls for someone to come to their house and investigate their concerns.
Around 5:30 Tuesday morning, Santino Peralta's dog started barking. “I came out, looked out the window sill to see what was going on, see someone standing right next to my car, so I flip on the light,” Peralta said.
A man, dressed in all black, bolted towards an SUV in the Church of the Nazarene parking lot, and sped off. So he called 911 and was connected with the Charlotte County Sheriff's Office.
“We told them where we were, we gave them the location of where we were, we gave them cross streets next to the high school, next to the Nazarene Church,” Santino’s mother Bobbie Jean Peralta said.
According to her, two cruisers did drive by, but, “They didn’t get out of their car, they didn’t knock, they didn’t stop by, all we saw was a spotlight, and them cruise on by,” Bobbie Jean said.
So, they called 911 again. This time, the CCSO dispatcher contacted Punta Gorda Police to also take on the call.
From the 911 call:
CCSO Dispatcher: I'm gonna go ahead and have my D-3 guys go back out there, because why they never stopped at the house, I dont know. That doesn't make any sense.
Punta Gorda PD Dispatcher: No, it doesn't make any sense.
Bobbie Jean says in a matter of minutes, Punta Gorda Police arrived. “They discovered that the church had been broken into,” she said.
Scrapes on Santino's car indicate that someone may have also been trying to break in.
Bobbie Jean Peralta wants to know why her family's safety wasn't important enough for the Sheriff's Office to investigate the first call. “The local police department did great, it's just the Sheriff’s Department was a disappointment,” she said.
Col. David Bonsall of the Charlotte County Sheriff’s Office says when the initial call came in, the computer system directed deputies to an address several blocks away. Bonsall says while his deputies responded as best they could, they are always looking to improve, and in this case, it will be the accuracy of their address location system.