NORTH FORT MYERS, Fla. - LCEC “smart technology” helps customers manage their energy usage even before they receive their bill. Customers now have unlimited access to their daily energy consumption data; from anywhere they have internet access to LCEC.net.
The “smart meter” technology is not new to LCEC customers but new functionality is added continuously.
In 2002, LCEC installed an automated meter reading system throughout its five-county service territory. Currently, nearly 195,000 "smart meters" automatically provide daily reads of customer usage through a two-way communications system which sends data across power lines.
The automated reading of meters minimizes the need for employees to travel to a specific location to get a meter read and allows for daily instead of monthly reads.
With access to daily consumption, customers have the information necessary to manage their usage, conserve energy and save on their electric bills. This option eliminates surprises when the bill arrives.
LCEC also offers residential customers Billing Insights, which breaks down energy usage and allocates the amount spent on cooling, refrigeration and other appliances. Billing Insights utilizes billing information from the customer’s account, energy habits and weather conditions to calculate actual electricity costs. With the information provided, customers can determine ways to manage their usage and save!
Currently, a new option that alerts customers when they reach a certain usage threshold is in the works. Customers can opt to receive an email or text message when their usage reaches a certain level. If they choose, they can adjust their energy habits before the end of the billing period and decrease their electric bills.
This new functionality is in the final testing phase and will be rolled out to customers soon.