Published: Dec 24, 2012 2:24 PM EST
Updated: Dec 24, 2012 2:27 PM EST

COLLIER COUNTY, Fla.- The Collier County Sheriff's Office is continuing it's search for four men who robbed a home Saturday morning. The incident took place on the 1100 block of 11th street southwest in Golden Gate Estates.

"How can anything worth money be worth it? How can it be worth doing that to somebody, knowing you just can't have a heart to do this," says Katie Alvarez.  

Katie Alvarez' neighbors were the victims of a home invasion Saturday morning According to the Collier County Sheriff's Office, the suspects are four armed men, two said to be white males, the other two hispanic, all believed to have been wearing light colored hoodies and long pants.

"They just need to be caught, they need to feel what we're feeling. They need to be caught, they need to find these horrendous, cold-hearted people. They need to be caught," says Alvarez.  

The Sheriff's Office states the three victims - a man and two women - were tied up, their phones were smashed and the house was ransacked.  

"She looks like she was a movie. Her face swollen, they ducked tapped her face, you can see where they duck taped her face, went across her whole face. She looks like she went through a movie, fake make-up you would think. She's so beat up," Alvarez says.

The suspects got away with money, jewelry, and other items. Alvarez says she believes the suspects made a path in the woods to watch her neighbors, a trail that no one knew was there. She says there was a stick in the ground pointed to the trail.

"This is an unusual trail that has never been there. You can see where somebody walked through there and the ferns are all pushed down," says Alvarez.  

We did knock on the door of the home and one of the victims answered. She said, "I just hope they catch these guys."

"One of the most kind-hearted women you can ever imagine. For something like this to happen to her, such a kind-hearted woman, it's sickening, absolute sickening," says Alvarez.

Katie Alvarez says the car was an older, black, rusted Nissan.

Anyone with information is being asked to call the Collier County Sheriff's office at 239-252-9300. You can also call Crime Stoppers at 1-800-780-tips.