Published: Jul 22, 2013 6:56 PM EDT
Updated: Jul 22, 2013 6:59 PM EDT

LEE COUNTY, Fla.- If you're thinking about cooling off in a brand new swimming closely.

We tracked hundreds of complaints against Nationwide Pools, from here at home and all across South Florida.

Our investigation uncovered what went so wrong for those customers who say they were ripped off, and how you should protect yourself.